TV/Streaming Services

In addition to a robust channel line-up, this service allowed for viewing on any internet connected device, with on demand offerings as well as add-on upgrade options available for residents. Traditional viewing services (plugging your TV into a wall cable jack) will no longer be available on campus as of June of 2019.  See below for the available options for connecting to this service from your TV, computer or mobile device.

The primary modes of connecting to view Comcast television services includes:

• Connecting directly on internet connected devices (i.e. laptop, tablet, smartphone) using a browser or app at https://xfinityoncampus.com

• Television monitors connected to internet connected devices (i.e. a laptop or Roku)

• Utilizing residence hall lounge televisions

Each mode has some pros and cons in addition to different channel lineups available depending on which option you choose.

Lounge TV service: (Digital Preferred Lineup)

This option is a good option if you don’t have your own TV monitor for viewing and want a larger display or convenient group viewing options.  In addition, PLU residence hall lounges have access to an expanded channel lineup beyond what’s available in the standard student package with 80 additional channels (190 total channels) including several sports, science, & foreign language options.

Internet connected device:  (Digital Starter Lineup)

Whether using a laptop, tablet, smartphone, or connecting through the Roku app, this option includes 110 channels, DVR, and on-demand selections.  The service and experience is very similar across all device types, but modified for optimal viewing depending on the screen size. Comcast also offers add-on options for students interested in even more content options such as a sports package, language package, or premium movie channels.  In addition, channels listed with the “TV GO” option as well as much of the DVR/on-demand content is available even when off-campus as long as you are still a resident.

Roku

Comcast has introduced an additional option for connecting to their IPTV service with the introduction of a Roku channel that provides full access to the Comcast service at PLU.  With the use of a supported Roku device in your room it can function as a set-top box using the campus network (wired or wireless) to feed television service to your TV. This is the recommended solution in rooms that have wireless access-points installed, but still want to watch using a traditional television.  Roku devices are not provided by the university, although a limited number will be available for purchase in the Old Main Market in Anderson University Center. The following information is the basic information provided by Comcast for accessing their Roku channel:

Download the XFINITY Stream Beta Channel

• University students may watch Live TV, DVR, and On Demand content via the Roku XFINITY Stream Beta Channel

• Students can download from the Roku Channel store by searching for “XFINITY” or add directly to your Roku account from this link:  https://channelstore.roku.com/details/123132

• You will need to create a Roku account, if you don’t already have one.

Customer Support & Feedback – How to login, navigate & get help

• Please visit our Help & Support portal for detailed instructions on how to access the XFINITY Stream Beta Channel, Supported Devices and Functionality as well as Troubleshooting steps

• Please continue to provide feedback or ask any questions by submitting tickets on our portal – http://support.xfinityoncampus.com

The “XFINITY Stream Beta” channel works on these Roku devices:

• Roku TV (5XXX, 6XXX: Models within the 5000 and 6000 range)

• Streaming Stick (3600)

• Express (3700, 3710)

• Express+ (3710)

• Premiere (4620)

• Premiere+ (4630)

• Ultra (4640)

• Roku 4 (4400)

• Roku 3 (4200, 4230)

• Roku 2 (4210)

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Need support? Contact helpdesk@plu.edu, (253) 535-7525, or submit a Help Desk ticket.