Student Support Pathfinder

Technology Support

New to PLU?
- Get Started with Technology at PLU
- Get Started with Sakai
General Support
- Contact Help Desk
  - Make a Service Request (requires ePass login)
  - Visit the Help Desk on the first floor of the Library
  - Call 253-535-7525
  - Email helpdesk@plu.edu
  - Help Desk Website
- View PLU System Notices
  - Visit System Notices page
  - Subscribe to PLU System Notices
- Contact Instructional Technologies
  - Visit the Help Desk on the first floor of the Library
  - Email itech@plu.edu
  - Instructional Technologies Website
- Contact Sakai Support
  - Make a Service Request (requires ePass login)
  - Email sakai@plu.edu
  - Call 253-535-7525
  - Sakai Support Website
- Get Help with Accounts and Passwords
- Get Licensed Software
  - Get access to download PLU licensed software including Office 365, SPSS, and Qualtrics
  - Software Licenses
- Get Computer and Software Support
  - Getting Support for Computers and Software
- Get Anti-Virus Help
  - Anti-Virus Software
- View Computer and Network Use Policies
  - Policies
- Learn About Cyber Safety
  - Cyber Safety at PLU
  - Cybersecurity Training from Students
- View Guidelines for International Travel
  - PLU Guidelines for International Travel with Electronic Equipment
- Get Help with Accessibility
  - Disability Support Services Website
Sakai Learning Management System
- What is Sakai?
  - Sakai is PLU’s learning management system. Professors may use Sakai to distribute class materials, communicate with their class, create assignments, and deliver online tests. Many tools are available, and your professor chooses tools that are relevant to your class.
- Get Started with Sakai
  - Welcome! Get a Quick Start for Using Sakai from the link below. If you need help, contact sakai@plu.edu.
- Login to Sakai
  - PLU students, faculty, and staff use their PLU ePass username and password for login
    - ePass Account
  - Guest account users login using the "Guest Account" button and their email address and their Sakai guest account password.
    - What are guest accounts?
    - How do I initialize and secure my guest account?
- Find Your Sakai Course
  - Where is my Sakai course?
  - What is Site Navigation?
- Get Sakai Support
  - Make a Service Request
  - Email sakai@plu.edu
  - Call 253-535-7525
  - Sakai Support Website
- Personalize Sakai
  - Adjust Course Tabs
    - How do I change or rearrange the site tabs that appear in the Site Navigation?
  - Personalize Your Profile
    - What is the Profile tool?
    - How do I edit my profile photo?
  - Set Your Email Notifications
    - What is the Preferences tool?
- Use the Rich Text Editor
- Access Resources
  - What is the Resources tool?
  - How do I navigate the Resources tool?
- Submit an Assignment
  - Check with your professor on what Sakai tool they will be using for the assignment. Assignments are typically submitted via the Assignments tool or the Drop Box tool.
- Participate in Forums
- Take a Sakai Online Test or Quiz
- Send an Email from Sakai
  - What is the Email Sender tool?
  - How do I send an email message?
- Forward Email from Sakai to Non-PLU Email
  - How do I forward email from Sakai to a non-PLU email account?
  - Gmail Help: Automatically forward emails to another account
- Subscribe to a Podcast or Vodcast
  - How do I subscribe to a Podcast?
- Check Gradebook
  - How do I view my grades in the Gradebook?
- Get Help with Accessibility
  - Accessibility Information
  - Disability Support Services
Google Suite for Education
- Get Help with Gmail
  - Gmail Help Center
- Get Help with Calendar
  - Google Calendar Help Center
- Get Help with Drive
  - Google Drive Help Center
- Get Help with Docs Editors
- Get Help with Hangouts Meet
Instructional Technologies
- Use Classroom Technology
  - Classroom Technology
  - Learning Spaces Directory
- Find Labs to Edit Video and Audio
  - Labs & Studios
- Participate in Technology Workshops
  - Technology Workshops

Center for Student Success

Academic Advising & Degree Planning
- See an Academic Advisor
  - Academic Advising
- Get help with class registration, degree evaluation & transcripts
  - Office of the Registrar
- View Academic Calendars
  - Academic Calendars
- View Course Schedules
  - Banner Interactive Course Schedule
Tutoring & Assignment Help
- Get Student Peer Tutoring
  - Academic Assistance Center
- Get Help with Writing
  - Writing Center
- Get Help with Languages
  - Language Resource Center
- Get Library Research Help
  - Mortvedt Library
Library Research Help
- Get Research Help
  - Librarians are available via phone (253-535-7507) during open hours or via live chat at 24/7 Ask a Librarian via the link on the webpage.
    - Mortvedt Library
- Access Library Resources
  - Library Resources
- Create a Citation
  - Citation & Academic Paper Format
- Get Library Instruction
  - Contact a librarian via email or phone. See Library Home Page for direct contact information.
    - Mortvedt Library
- Reserve a Library Study Room
  - Library Study Rooms
Career & Vocation Planning
- Meet with a Career Connections Advisor
  - Career Connections
- Obtain an Internship
  - Internships
- Reflect on Who You Are and Who You Wish to Be
  - WIld Hope Center for Vocation
- Discover and Define Educational, Personal, and Emergent Life Goals
  - Academic Advising
Financial Services
- Get Help with Finances
  - Office of Student Financial Services
Personal Health & Wellness
- See a Counselor
  - Counseling Center
- Visit the Health Center
  - Health Center
- Seek Spiritual Resources
  - Campus Ministry
- Explore Gender Equity
  - Center for Gender Equity
  - Diversity Center
Services for Living on Campus
- Access Services for Living On Campus
  - Residential Life
Disability Support Services
- Get Help with Accessibility
  - Disability Support Services
Policies
- Review Academic Integrity Policy
  - Academic Integrity Policy
- Review Student Code of Conduct
  - Student Code of Conduct

Student Involvement

Orientation
- Get Oriented
  - New Student Orientation
Athletics
- Participate in Recreational Sports
  - Recreational Sports
Recreational Sports
- Participate in Athletics
  - Athletics
Student Leadership
- Become Involved and Lead
  - Student Engagement
Student Life
- Get to Know Student Life Programs
  - Student Life

Still Need Help?

Help Desk staff are eager to assist you.

Email: helpdesk@plu.edu
Phone: 253-535-7525
Web: http://www.plu.edu/helpdesk/

Keywords:	faculty support pathfinder help assistance Suggest keywords	Doc ID:	93540
Owner:	Layne N.	Group:	Pacific Lutheran University
Created:	2019-08-02 14:29 PDT	Updated:	2019-09-06 07:17 PDT
Sites:	Pacific Lutheran University
CleanURL:	https://kb.plu.edu/student-pathfinder
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