Technology Service Palette
Technology resources and User Services staff members
Interactive Faculty Support Pathfinder: kb.plu.edu/internal/faculty-pathfinder
Schedule a technology consultation: itech@plu.edu
Key Support Services:
Classroom Technology
- Classroom instructor podiums
- Checkout equipment (iPads, recorders, etc.)
- GradeMaster test scanner
- Clicker response systems
Contact:
Sakai Learning Management System
- Sakai course site creation
- Combining course sites and group users
- Consultations on Sakai tools
- Turnitin similarity reports
- Clicker integration with Sakai course sites
Contact:
Help Desk
- Desktop and laptop computers
- Network connection and device registration
- Gmail and Google Suite
- Google Drive and Netstor file storage
- Software & web browsers
- Banner Registration System
- Microsoft Office
- Cybersecurity concerns
Contact:
Instructional Technology
- Software and hardware training
- Course-integrated technology workshops
- Customized workshops to support assignments
- Google Docs, Sites, Hangouts, etc.
- Instructional technology consultations
Contact:
Workshops & Registration: plu.edu/itech/workshops
User Services Teams
Help Desk
Not sure who to contact? Ask the Help Desk! We can assist with:
- Triaging your issue and finding support resources
- Connecting devices to PLU network
- Sakai Learning Management System
- Computer/laptop support
- Phishing and security concerns
- Gmail and Google Apps support
- Microsoft Office support
Contact:
Staff Members
Layne Nordgren
Director for User Services/Instructional Technologies
(253) 535-7197
- Integrating technology into pedagogy
- Technology consultations
- Technology workshops
- Customer service concerns
David Rebar
- Computer and laptop support
- Classroom computers
- Backups, storage, and security
- Software and browser support
Sean Horner
Academic Web Development - Senior Web Developer
(253) 536-5021
- Sakai support
- Turnitin support
- Web technologies and projects
Misty Berlin
Instructional Technology - Instructional Technologies Team Manager
(253) 535-7260
- Instructional media production assistance
- Course-integrated technology workshops
- Podcasting, video production, graphic design
- Google Suite
Travis Pagel
Classroom and Event Technologies - Classroom and Event Technologies Team Lead
(253) 535-8627
- Classroom technology and podiums
- Grademaster test scanner
- Checkout equipment (iPads, laptops, audio and video recorders)