Topics Map > Getting Started with Technology > Technical Support

Technical Support

The Help Desk is a one-stop-shop for all of your PLU technology needs, including services for university-owned technology, the residential network, and campus phones. Limited assistance with personal mobile devices such as laptops and cell phones is also available.
Need technology-related assistance? Visit or contact the Help Desk!
Mortvedt Library, first floor
(253) 535-7525
helpdesk@plu.edu
Or, submit a Help Desk ticket

Help Desk support includes:
  • Email
  • ePass
  • Computer troubleshooting and support
  • Network connection & device registration
  • Banner registration
  • Cybersecurity


Looking for other types of support? Try these:
  • Instructional Technologies (iTech) : Provides assistance with digital media software and hardware (troubleshooting and training), course-integrated technology, and Sakai.
  • Classroom & Event Technologies : Provides classroom technology installation and support as well as multimedia technology support for events. Students, faculty, and staff can check out media equipment from the Help Desk.

Help Desk logo
Need support? Contact helpdesk@plu.edu, (253) 535-7525, or submit a Help Desk ticket.

Keywords:
support, technology, email, epass, computer, network, device, registration, banner, cybersecurity, equipment, media, help desk, instructional technologies, classroom, event support, software 
Doc ID:
91492
Owned by:
Janelle B. in Pacific Lutheran Univ
Created:
2019-05-02
Updated:
2023-08-04
Sites:
Pacific Lutheran University
Clean URL:
https://kb.plu.edu/tech-support
Getting Started with Technology guide documents.