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Zoom: Information

This software is supported by Instructional Technologies.

Description: Zoom is a web conferencing tool that has various group collaboration features.
Usage: Virtual classes/meetings, hosting a remote guest speaker in class, web interviews, webinars, remote/distance learning, trainings
Available locations: Free to install on personal computers. Not available on PLU classroom/lab computers.
Help: Contact the Help Desk at 253-535-7525 or visit us in the library, or email

We recommend using Google Hangouts Meet for most basic virtual meetings because all faculty and students have access to it through their PLU accounts, it’s free, and doesn’t require software. See Quick Guide: Google Meet for Instructors for more details. Consider Zoom as an alternative if you’re looking for Zoom-specific features, such as whiteboarding or polling.

Setting Up an Account

A Zoom account is required to host meetings, and we recommend signing up with your PLU account. Although the Zoom software (called Zoom Client) isn’t required to host meetings, we recommend installing it on a laptop or personal computer to gain access to all of its features. Be aware that meetings with the free version of Zoom are limited to 40 minutes for groups. If you're interested in a Zoom Pro license, please contact

To get started with Zoom:
  1. Navigate to
  2. Click the "Signup" button to the top-right.
  3. Select the "Sign in with Google" option.
  4. Login with your PLU ePass.  
  5. Navigate to Resources (top-right) > Download Zoom Client.
  6. Click the “Download” button to install the Zoom Client software.
The instructions in this guide are based off of the installed version of Zoom. 

General Meeting Tips

  • Do a test! Have a practice meeting before a session to make sure that everything is working correctly. Check your webcam, mic, and connectivity.
  • Use an external microphone. PLU classroom computers aren’t equipped with mics, and built-in laptop mics are very poor quality. A USB mic called the “Snowball” is available for checkout at the Help Desk in the library.
  • Position the mic and webcam (if using) so that you can be seen and heard easily.
  • When using Zoom during class, repeat/rephrase other's questions to ensure remote participants can hear them.
  • Remote participants that are causing distracting noise can be muted. To mute a participant, click the People button to the top-right, select their name from the list, and click the microphone icon.
  • If microphone or other audio problems occur, the text chat feature can be used to communicate.

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Keywords:web conferencing, virtual meeting, distance learning, online, video, call, chat, remote   Doc ID:98945
Owner:Misty B.Group:Pacific Lutheran University
Created:2020-03-16 15:11 PDTUpdated:2020-04-02 14:15 PDT
Sites:Pacific Lutheran University
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