Topics Map > Software Guides > Zoom

Zoom: Information

Description: Zoom is a web conferencing tool that has various group collaboration features.
Usage: Virtual classes/meetings, hosting a remote guest speaker in class, web interviews, webinars, remote/distance learning, trainings
Available locations: Free to install on personal computers. Not available on PLU classroom/lab computers.
Help: Contact the Help Desk at 253-535-7525 or visit us in the library, or email

Zoom is a powerful web-conferencing tool for meeting virtually online. It has a variety of features that can be used to enhance engagement, such as recording, polling, and breakout rooms  Zoom can be used for webinars, trainings, and online team/class meetings. 

Coming in Fall 2020, all PLU members will have a Zoom account tied to their PLU email address. PLU has a limited number of Licensed accounts for faculty and eligible staff (see below). Students and colleagues with a Basic (non-licensed) account can join and participate in meetings as usual. Basic accounts can host 1-on-1 meetings without a time limit, but group meetings of 3+ users will be restricted to 40 minutes.

To access your account, login with your PLU email at

To get started with using Zoom for meetings, navigate to Resources > Download Zoom Client.

Licensed Accounts

Faculty: All faculty Zoom accounts are licensed. Visit to access your account.
Staff: We're currently working on finalizing an opt-in process for staff. Please check back soon!

General Meeting Tips

  • Do a test! Have a practice meeting before a session to make sure that everything is working correctly. Check your webcam, mic, and connectivity.
  • Use an external microphone. PLU classroom computers aren’t equipped with mics, and built-in laptop mics are very poor quality. A USB mic called the “Snowball” is available for checkout at the Help Desk in the library.
  • Position the mic and webcam (if using) so that you can be seen and heard easily.
  • When using Zoom during class, repeat/rephrase other's questions to ensure remote participants can hear them.
  • Remote participants that are causing distracting noise can be muted. To mute a participant, click the People button to the top-right, select their name from the list, and click the microphone icon.
  • If microphone or other audio problems occur, the text chat feature can be used to communicate.

iTech logo
Need support? Contact or visit

Keywords:web conferencing, virtual meeting, distance learning, online, video, call, chat, remote   Doc ID:98945
Owner:Misty B.Group:Pacific Lutheran University
Created:2020-03-16 15:11 PDTUpdated:2021-04-15 11:34 PDT
Sites:Pacific Lutheran University
Feedback:  0   0